SteelBay India (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- GST Number (for B2B customers)
b. Payment Information
- We do not store card or bank details. All payments are processed via secure, third-party payment gateways.
c. Automatically Collected Information
- IP address
- Browser type and version
- Pages visited
- Referring website
- Time and date of visit
2. How We Use Your Information
We use your information for the following purposes:
- To process orders and deliver products
- To respond to inquiries or customer support requests
- To generate invoices, including GST invoices
- To comply with legal obligations (e.g. tax, regulatory)
- To improve website functionality and user experience
- For marketing (only with your consent)
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
- Logistics and shipping partners
- Payment gateway providers
- Government authorities (if required by law)
- Professional advisors (CA, legal, etc.)
4. Cookies and Tracking
We use cookies to:
- Enhance site functionality
- Track user behavior (e.g. Google Analytics)
- Remember your preferences
You can disable cookies in your browser settings.
5. Data Security
We implement reasonable security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the data we hold about you
- Request correction or deletion
- Opt out of non-essential communications
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised 04/06/2025.
9. Contact Us
If you have any questions about this policy, contact us at:
SteelBay India
Email: contact@steelbay.in